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Abbott, C and Allen, S (2004) Exploring how regional construction activity can be supported by community benefit initiatives. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 353–61.

Abdou, A, Lewis, J and Alzarooni, S (2004) Modelling risk for construction cost estimating and forecasting: a review. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 141–52.

Akbiyikli, R and Eaton, D (2004) Risk management in PFI procurement: a holistic approach. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1269–79.

Al-Balushi, R A, Kaka, A and Fortune, C (2004) Project management processes and the achievement of organizational strategies: the case of telecomm. operator. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1155–64.

Al-Joma, M and Mangin, J-C (2004) A scheduling model for repetitive activities. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1197–208.

Al-Sharif, F and Kaka, A (2004) PFI/PPP topic coverage in construction journals. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 711–9.

Ankrah, N A and Proverbs, D (2004) Treading the softer areas of construction management: a critical review of culture. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 551–8.

Arayici, Y and Aouad, G (2004) Industry driven innovative systems development for the construction industry: the DIVERCITY project. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 777–84.

Ashton, P and Gidado, K (2004) The practical application of a site investigation risk evaluation system. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1281–92.

Asimakopoulou, E, Anumba, C J and Bouchlaghem, N M (2004) Emergency response management: a review of current approaches. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1187–96.

Auchey, F L and Auchey, G J (2004) Picking successful projects by using the prism LLTM model. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1135–44.

Aye, L, Charters, W W S, Chiazor, M A and Robinson, J R W (2004) Indoor environment quality and sustainable development for commercial buildings in Australia. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 277–86.

Baccarini, D (2004) Estimating project cost contingency: a model and exploration of research questions. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 105–13.

Bayrak, T and Kaka, A (2004) Evaluation of digital photogrammetry and 3D CAD modelling applications in construction management. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 613–9.

Becerik, B (2004) Suggestions for improving adoption of online collaboration and project management technology. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1221–33.

Benjaoran, V, Dawood, N and Scott, D (2004) Bespoke precast productivity estimation with neural network model. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1063–74.

Bhutto, K, Griffith, A and Stephenson, P (2004) Integration of quality, health and safety and environment management systems in contractor organisations. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1211–20.

Bossink, B (2004) Co-innovation research in construction. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 795–802.

Boyd, D, Egbu, C, Chinyio, E, Xiao, H and Lee, C C T (2004) Audio diary and debriefing for knowledge management in SMEs. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 741–7.

Brand, M C and Uher, T E (2004) Adjudication determinations in Australia. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 661–70.

Bullen, P A (2004) Sustainable adaptive reuse of the existing building stock in Western Australia. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1387–97.

Cai, Q Y, Ng, F F, Chen, H and Ding, Z K (2004) A framework for intelligent change management in the construction process. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 995–1003.

Carter, K and Fortune, C (2004) Issues with data collection methods in construction management research. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 939–46.

Chan, P and Kaka, A (2004) Construction productivity measurement: a comparison of two case studies. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 3–12.

Chan, P, Cooper, R, Carmichael, S, Tzortzopoulos, P, McDermott, P and Khalfan, M M A (2004) Does organisational learning create a learning organisation? Conceptual challenges from a project perspective. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 759–66.

Chandra, V, Loosemore, M and McGeorge, D (2004) Cultural learning in the hospital sector: an investigation of the briefing process in strategic facilities management. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 195–204.

Charlesraj, V P C, Maheswari, J U, Kalidindi, S N and Varghese, K (2004) Knowledge management for planning construction projects using dependency structure matrix. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 831–8.

Cheah, C Y J and Wong, W F (2004) Management studies of the Cinese construction industry: which field of theories?. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 949–56.

Cheng, J and Proverbs, D G (2004) The impact of strategic decisions on construction client satisfaction. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 931–8.

Chew, D A S and Liu, G (2004) Creating and sustaining international competitiveness of Chinese construction firms. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 362–71.

Chileshe, N and Watson, P (2004) The measurement of quality management levels within UK construction SME's: development and validation of TQ-SMART. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 77–88.

Chinowsky, P and Brown, H (2004) The development of successful intelligence in construction education. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 525–32.

Cigén, S and Sardén, Y (2004) The effects of communication on timber supplier's relations with a construction company. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 35–43.

Czarnocki, V and Murray, M (2004) The new scottish parliament project: a content analysis of two broadsheet newspapers. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 401–8.

Davis, P R (2004) Relationship marketing techniques in construction projects: a case study approach. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 877–85.

Davis, P R and Walker, D H T (2004) Relationship based procurement. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 887–95.

Devapriya, K A K and Khu, F L (2004) Bond financing in private infrastructure projects in developing countries. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 681–91.

Dikmen, I, Birgonul, M T and Arikan, A E (2004) A critical review of risk management support tools. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1145–54.

Domdouzis, K, Anumba, C and Thorpe, A (2004) Wireless sensor networking in the construction industry: prospects and problems. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1107–20.

Emmitt, S, Christoffersen, A K and Sander, D (2004) Design management: a value based approach. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 175–84.

Ereiba, Y H, Glass, J and Thorpe, T (2004) TBY using focus groups in construction management research. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 857–65.

Forbes, D R, McGurnaghan, H, Graham, L D and Smith, S D (2004) Concrete placing productivity using a novel neural network design. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1053–62.

Gidado, K and Smilas, M (2004) Development of a model for implementation of PFI/PPP in Cyprus. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 693–702.

Gil, N and Kahn, H (2004) Intelligent construction components for integrating product design, delivery process, and life-cycle performance. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 243–53.

Gorse, C A (2004) Monitoring, planning and tracking: delay, disruption and legal risk management. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1247–57.

Graham, L D and Smith, S D (2004) A method for effectively implementing construction process productivity estimation models. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1043–52.

Gruneberg, S and Hughes, W (2004) Construction Consortia: do they serve any real purpose?. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 343–52.

Gunning, J G (2004) An analysis of the impact of the revised: BS EN ISO 9001:2000 upon the ready mixed concrete industry of the United Kingdom. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1085–94.

Hari, S, Egbu, C O and Kumar, B (2004) Knowledge capture in small and medium enterprises in the construction industry: challenges and opportunities. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 847–55.

Hayles, C and Egbu, C (2004) Will the knowledge management specialist please stand up! Experiences from the UK construction industry and beyond. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 805–14.

Heng, H K S, Loosemore, M and McGeorge, W D (2004) Exploring the brokerage potential of facilities manager in hospitals. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 299–307.

Henricsson, J P E, Ericsson, S, Flanagan, R and Jewell, C A (2004) Rethinking competitiveness for the construction industry. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 335–42.

Hughes, W, Ancell, D, Gruneberg, S and Hirst, L (2004) Exposing the myth of the 1:5:200 ratio relating initial cost, maintenance and staffing costs of office buildings. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 373–81.

Hunter, K and Kelly, J (2004) The case for value management in the UK public service sector. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1031–41.

James, P and Matipa, W M (2004) Sustainable construction in a developing country: an assessment of how the professional's practice impact the environment. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1359–66.

Jørgensen, B, Emmitt, S and Bonke, S (2004) Studying cultural issues: the implementation of facilitated process-orientated cooperation. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 957–64.

Kaluarachchi, Y and Jones, K (2004) Improving the delivery of social housing in UK- using the Amphion Initiative as a case study. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 25–33.

Kang, B, Price, A D F, Thorpe, A and Edum-Fotwe, F T (2004) Developing a systems approach for managing ethics in construction project environments. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1367–75.

Kappia, J G, Dainty, A R J and Price, A D F (2004) New perspectives in the analysis of trade and craft careers. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 419–26.

Kashiwagi, D, Chong, N, Costilla, M, McMenimen, F and Egbu, C (2004) Impact of six sigma on construction performance. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 13–23.

Kashiwagi, D, Egbu, C, Kovel, J and Badger, W W (2004) Leadership vs. management in the construction industry. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1005–15.

Kashiwagi, D, Parmar, D and Savicky, J (2004) Traditional low-bid procurement system versus performance information procurement system (PIPS) in construction industry. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 703–9.

Kelly, J (2004) A proposition for a construction research taxonomy. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1175–86.

Kempton, J and Fergusson, S (2004) Potential of prefabricated pods to extend houses: initial feasibility study for social housing. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 223–32.

Khalfan, M, McDermott, P and Cooper, R (2004) Integrating the supply chain within construction industry. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 897–904.

King, N, Price, A D F and Dainty, A R J (2004) Strategic approaches to managing human relations within construction SMEs. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 505–12.

Kirkham, R J, Alisa, M, Silva, A P d, Grindley, T and Brøndsted, J (2004) Rethinking whole life cycle cost based design decision-making. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 91–103.

Kishk, M, Laing, R and Pollock, R (2004) A novel approach for selecting finishes: system algorithm and methodology. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 205–14.

Kishk, M, Pollock, R and Okhuahesogie, E (2004) Sensitivity of simulated Whole-Life Costs to input probability distributions. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 115–24.

Koch, C (2004) Operations management on the construction site: developing a human resource and knowledge oriented alternative to lean construction. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1017–27.

Koch, C and Haugen, T I (2004) An IT R&D-programme without new code?! State driven IT development in Denmark. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 579–86.

Li, B, Akintoye, A, Edwards, P and Hardcastle, C (2004) Risk treatment preferences for PPP/PFI construction projects in the UK. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1259–68.

Liang, X, Gidado, K and Painting, N (2004) The identification of key obstacles that hinder foreign private finance investments in highway projects in China. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 393–400.

Liyanage, C L and Egbu, C O (2004) Development of a performance management framework for facilities management in the control of infections: an outline of methodology. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 321–31.

• Type: Conference Proceedings
• Keywords: Facilities management (FM); Healthcare Associated Infections (HAI); Infection control; Performance Management Framework (PMF)
• ISBN/ISSN: 0 9534161 9 4
• URL: http://www.arcom.ac.uk/-docs/proceedings/ar2004-0321-0331_Liyanage_and_Egbu.pdf
• Abstract:
  The paper is based on an on-going PhD research project, which is aimed at developing a conceptual framework for managing the performance in for facilities management services in the control of Healthcare Associated Infections (HAI). First, this paper argues the need for a performance management framework (PMF), providing a review of Scottish guidelines, which were written to probe the need of a performance management framework in controlling HAI, as an evidence-base. The crux of the paper is to present the methodological framework used to achieve the aims and the objectives of the research project. The methodology being employed for the study is a combination of quantitative and qualitative approach. However, the study attempts to relate the ultimate aim of the project, which is the proposed PMF, to the national framework in order to avoid any duplication. The implementation of a successful PMF needs careful consideration of a host of challenges which impinge on staff and process performances. The main challenges, in view of this particular study, include segregation of clinical and non-clinical practices, cultural issues, deficiency of resources and lack of evidence based standards. These challenges could be overcome, by better integration, raising the awareness of an importance of open culture, developing resource plans and deriving standards through surveillance and research.

Lonsdale, J H (2004) Situational awareness and risk perception of operatives using portable ladders in the construction industry. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 515–23.

Lorenz, K and Marosszeky, M (2004) Intercultural management for international construction projects: a comparison of Austria and Germany with Australia. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 427–36.

Lu, S and Sexton, M G (2004) Appropriate research design for investigating innovation in small knowledge-intensive professional service firms. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 733–9.

Maqsood, T, Walker, D H T and Finegan, A (2004) Project histories and project learning: a knowledge management challenge. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 561–70.

Marton, J (2004) In search of organisational legitimacy construction sites. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1313–23.

Marton, J and Richter, A (2004) In search of safety on construction sites -implications of culture, organizational structures and structural change on safety. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 437–45.

Matipa, W M, Kelliher, D and Keane, M (2004) Contending with the challenges of deploying building product models in the construction process. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 215–22.

McCabe, S and Boyd, D (2004) Quality management 25 years on: what can we learn about initiatives in construction?. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 867–73.

Misztal, G (2004) Refurbishment urgency indicators of residential buildings. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 257–65.

Mohamed, S F and Anumba, C J (2004) Towards a framework for integrating knowledge management processes into site management practices. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 45–54.

Moore, D R, Paterson, G and Martinez, R S (2004) Sustainable communities: a proposal linking the management of forestation and agricultural waste with the development of recyclable housing. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1377–85.

Mustaffa, N E and Bowles, G (2004) Dispute avoidance mechanism in partnering arrangements. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 721–30.

Muya, M, Mulenga, M N, Bwalya, D C, Edum-Fotwe, F T and Price, A D F (2004) Long period analysis of construction skills supply in Zambia. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 67–76.

Ng, S T and Li, W (2004) A multiagent system for negotiating construction bidding decisions. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 965–72.

Nielsen, Y and Erdogan, B (2004) Information visualisation in construction industry; a quality perspective. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 629–36.

Niu, Y, Nwagboso, C, Proverbs, D and Olomolaiye, P (2004) Developing supply chain integration in building technologies cluster. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1075–84.

Olomolaiye, A and Egbu, C (2004) The significance of human resource issues in knowledge management within the construction industry: people, problems and possibilities. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 533–40.

Painting, N, Ashton, P and Gidado, K (2004) PFI in south aast England secondary schools: a school manager's perspective. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 649–59.

Pan, J, Anumba, C J and Ren, Z (2004) Potential application of the semantic web in construction. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 923–9.

Pan, W, Dainty, A R J and Gibb, A G F (2004) Managing innovation: a focus on off-site production (osp) in the UK housebuilding industry. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 823–30.

Panagiotakopoulos, P D and Jowitt, P W (2004) Representing and assessing sustainability in construction. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1305–11.

Peansupap, V and Walker, D H T (2004) Strategic adoption of information and communication technology (ICT): case studies of construction contractors. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1235–45.

Phillips, S, Price, A and Dainty, A (2004) Achieving best value in social housing procurement. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 639–47.

Poon, J (2004) An investigation of the differences in ethical perceptions among construction managers and their peers. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 985–93.

Poon, J (2004) The study of ethical perceptions of construction managers. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 973–83.

Powell, A, Bagilhole, B M, Dainty, A R J and Neale, R H (2004) An investigation of women's career choice in construction. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 477–84.

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